Privacy Policy
Y Social Inc.
Effective Date: June 2025
Y Social Inc., including its affiliates, representatives, agents, and sub-contractors (collectively, the “Company,” “we,” or “us”), is committed to protecting and maintaining the confidentiality, integrity, and lawful handling of personal information for all individuals who engage with our products, services, applications, or websites (“Users”). This Privacy Policy (“Policy”) describes how we collect, use, disclose, retain, and protect personal information, in compliance with applicable laws and ethical standards including the ICC/ESOMAR International Code.
By using any of our products or services, Users consent to the terms of this Policy.
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1. Types of Information Collected
“Personal Information” refers to any data relating to an identifiable individual, including but not limited to names, contact information, demographic data, IP addresses, device identifiers, and opinions shared via the platform.
We collect:
Information provided directly by Users (e.g., during registration, posting, or surveys)
Automatically collected data (e.g., cookies, analytics, behavioral logs)
Publicly posted content (e.g., comments, votes, or responses)
Sensitive demographic information (only with explicit consent)
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2. Consent
By voluntarily submitting information, Users give Y Social Inc. permission to process their data for the purposes described herein. If a User submits data about others, they must ensure those individuals have given informed consent.
Users may withdraw consent at any time by contacting us. However, such withdrawal may limit access to certain features. Some data may still be retained if legally required or for legitimate research integrity, quality assurance, or fraud prevention purposes.
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3. Use of Personal Information
Personal Information may be used to:
Provide and personalize services
Facilitate data visualizations and research insights (always in aggregate or anonymized form)
Communicate with Users (including administrative and platform updates)
Detect and prevent fraud or misuse
Comply with legal or regulatory obligations
Improve user experience through analytics
Conduct algorithmic content moderation or AI-driven insights (with anonymized data only)
We do not use personal information for unsolicited marketing, nor do we sell or rent such data to third parties.
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4. Retention of Personal Information
Personal Information is retained only as long as necessary for the purpose for which it was collected, or to satisfy legal, contractual, or audit requirements. Once retention is no longer needed, the data will be deleted or irreversibly anonymized.
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5. Disclosure of Information
We only disclose Personal Information in these cases:
With the User’s explicit authorization
To authorized service providers under confidentiality agreements
If required by law, court order, or governmental authority
To protect our rights, Users, or third parties in case of suspected harm or misuse
In the event of a business transaction (e.g., merger, acquisition)
All third parties must meet our security and confidentiality standards.
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6. Protection and Security
We implement administrative, technical, and physical safeguards including:
Encrypted transmission protocols
Access controls and audit logs
Data minimization by design
Regular security assessments
Training for staff on data ethics and protection
While we strive for robust security, no system can be guaranteed 100% secure.
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7. Access and Correction
Users may request access to or correction of their Personal Information. Requests must be submitted in writing and include verification of identity. Responses will be issued within 30 days unless restricted by law. We may refuse requests where data includes information about others or is subject to legal privilege.
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8. Online Information & Cookies
We collect “Online Information” such as browser data, pages visited, time spent, and usage patterns. Technologies used may include:
Cookies
Web beacons
IP tracking
Device IDs
These tools are used for:
Functionality and personalization
Aggregate analytics and service improvement
Retargeting or re-engagement advertising (no personally identifiable data shared)
Users can adjust browser settings to limit or block cookies, though some features may be affected.
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9. External Links and Social Media
Our application or website may contain links to third-party sites or social media platforms. These platforms are governed by their own privacy policies. Users should review those policies independently.
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10. Children's Privacy
We do not knowingly collect data from children under 13 without verified parental consent. If such data is discovered, it will be deleted. Features for minors aged 13–17 are restricted and subject to consent and content limitations per applicable law.
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11. Cross-Border Data Transfers
If data is transferred outside the U.S., we ensure appropriate safeguards (such as contractual clauses or regulatory compliance) are in place. Transfers will never compromise User data protection rights.
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12. Compliance with the ICC/ESOMAR Code
Y Social Inc. adheres to the ICC/ESOMAR International Code of Market, Opinion and Social Research and Data Analytics. We:
Ensure transparency about data usage
Minimize data collected
Never conduct covert research
Never use data for targeting without informed consent
Uphold User rights to access, delete, and object to processing
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13. Changes to this Policy
We may revise this Policy at any time. Updates will be posted on our website and app. Continued use of our services after such changes implies acceptance.
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14. Contact Us
To request access, ask questions, or submit requests/complaints about this Policy or our data practices:
Y Social Inc.
Attn: Privacy Officer
1209 Orange Street, Wilmington, DE 19801, USA
Email: info@ysocial.ai
We will investigate and respond to all complaints. If justified, appropriate corrective actions will be taken.
Last updated: June 2025